Services

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Sewerage system maintainSewers Require Attention

Dealing with sewage is an ongoing concern throughout our area. Regardless of the type of sewage system your property has, maintaining it and keeping it at peak efficiency is a primary concern. As repairing sewers and septic systems is not a do it yourself sort of project, we are available 24/7 to assist you with any sewage removal complications. That is why our professionals are expertly trained to deal with all aspects of sewage removal. If you are experiencing problems with backups or clogs from your sewer or septic system, our team will find the source of your problem, explain the repair process, and even clean up the mess in your home.

Often, we discover the problem causing sewage removal system backups is a blockage from tree roots; they account for approximately 95% of sewer backups and obstructions. Tree roots grow into pipes and leach drains preventing the proper flow of water. We can clear the roots to help you regain a smooth flow of water away from your property. Our service team is equipped with cameras so we can see the cause of the blockage, and we also have the latest in high-pressure jet water technology to power through the blockage.

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Drain cleaning perthBlockages

A severe buildup of other organic material will also create a sewage system blockage. Just as with tree root blockages, we can inspect and clear away these sorts of blockages in a short amount of time.

Occasionally, damaged pipes will cause a blockage in your sewer system. Corrosion over time, improper installation, or misaligned pipes are the most frequent causes of damaged pipes. Rest assured, we are fully equipped to repair or replace your damaged pipes.

When local governing authorities mandate, we can install Aerobic Treatment Units (ATU’s) for your sewage system. These units remove matter that is a potential hazard to area ground water. ATU’s are helpful in vulnerable areas where traditional sewage removal systems could permit unsafe water entering the local water sources. We are certified in installation, maintenance, and repair of ATU’s, and can help resolve your problem.

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Water pressure gaugeWe Source the Problem and fix it

Water pressure is a thing most people do not notice until it is gone. Unfortunately, there is never an opportune moment to lose water pressure. That is why we are available to help you 24 hours a day and seven days a week. Our skilled professionals will diagnose your water pressure problems and offer you the best solution along with a cost estimate and time frame for project completion.

Often, the source of your low water pressure is the water main itself. There may be a leak or break, unexpected maintenance, or another sort of mechanical failure that will reduce your pressure. Occasionally, the pressure results from delivery problems. All of these are the first issues we check out, Depending on the circumstances the utility is responsible for repairs and not the consumer. We will measure your water pressure to be sure it is at the level determined by the Water Corporation. They are required to supply a minimum of 20 l/min volume at the meter; at the device, the minimum is 150kpa. If our testing shows delivery of the required minimum pressure, we can still help you improve your pressure. Installing a water storage and pump with a pre-set pressure will dramatically improve water pressure when the water main is the cause.
Pipes which are too small are another common cause for poor water pressure. This problem is prevalent in Western Australia; we will fix the problem by upgrading your pipes to allow for a better water pressure.

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Water pressure tapFactors we consider

Bends and turns in your pipes also reduce water pressure. We can improve your water pressure by finding the bends and removing them, allowing water an unobstructed path to your home.

The height your water travels also impacts its pressure. The general rule is that for each 1m of height the water must travel, you will lose approximately 10kpa. While we cannot defy gravity, we can help you overcome its influence on your water pressure. By installing an extra water tank, called a makeup tank, in your attic or another higher space, we allow gravity to work in your favor. The water reaches to higher stories of your home or business with ease.

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Water pump installation, Repairs & Replacement

Water PumpMany homes and businesses in our service area rely on water pumps for their water supply. As with all mechanical things, water pumps are subject to wearing or breaking down over time. We are fully certified to help you with any problems you may experience with your water pump.

While the age of the water pump is a typical reason for pump failure, the most common reasons are a failure to address small problems and skipping regular maintenance. It likely will not take you very long to notice that you are having problems with your water pump. Here are a few common signs that it is time to give us a call so we can intervene:

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Once we diagnose your problem, our skilled technicians will carefully explain your repair options; including price as well as the time frame for the work. As with all of our jobs, you can expect us to be prompt and courteous and remember that no job is complete until you are fully satisfied.

Water FlowIn the event that your water pump is beyond repair, we will offer you choices of competitively priced pumps that are suitable for your needs. You will most likely maintain your original power source for the new pump. However, we can discuss power options with you if you would like a different source of energy for your new water pump. Our team will explain the pros and cons of the various pumps in order to help make your choice easier.

An important decision you must make is, do you want a manual water pump or an automatic water pump? Here is a brief explanation of the differences between the two types of pumps.

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Manual Water Pump

These are by far the least expensive kind of water pump. Its operation is straightforward; if you want water, then you must switch on the pump. However, you cannot discontinue water flow while the pump is going. Stopping water flow to an operating pump can easily burn out the motor. For this reason, manual pumps are often not a good choice, despite their low prices.

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Automatic Pump With A Loss Of Prime Switch

This pump operates much like the automatic pump with a pressure tank, except that it has with a failsafe loss of prime switch. Should the tank no longer hold enough water, this pump will automatically stop. This protective feature saves the motor and gives you one less thing to monitor.

Manual Water Pump

These are by far the least expensive kind of water pump. Its operation is straightforward; if you want water, then you must switch on the pump. However, you cannot discontinue water flow while the pump is going. Stopping water flow to an operating pump can easily burn out the motor. For this reason, manual pumps are often not a good choice, despite their low prices.

Automatic Pump With An Onga Waterswitch

This pump is the most convenient kind of automatic water pump, but it is also the most expensive pump. Its operation is similar to the automatic pump equipped with the loss of prime switch, except if the tank has no water, it will automatically connect to water mains. By switching to a water main, the pump assures that you will constantly have a steady supply of water when you need it. Switching sources to deliver consistent water is very helpful if you are in the shower when your tank is out of water. When the tank has refilled, it will, again, become the primary water source.

Once we install your new water pump, you can relax knowing that we arrange a yearly maintenance check-up, at no additional cost, to make sure your pump is in top notch condition. Should a problem develop, remember that our warranties always extend beyond manufacturer warranties, so we have you covered.

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Plumbing LeaksWe will be there ASAP

Realizing that you have a burst pipe or water main can feel like your worst nightmare. If this happens, quickly turn off your water at the source and call us immediately. We will have a repair team to your home or place of business within one hour of receiving your call.
There are a few steps you can take while awaiting our arrival:
Mop up excess water to reduce the amount of damage.
Remove furniture from the affected area.
If you have shut off the water at its source, open the household taps to remove water from the system.

Be advised that if water is leaking there is a chance that it is in your electrical circuits. It is in your very best interest to not use appliances or turn on lights.
When we arrive, we will locate the burst pipe and explain your repair or replacement options. Often the pipe is not repairable, but we will do everything in good conscience to keep your costs as low as possible. Our trucks are fully stocked with the necessary equipment to deal with situations like this, so you will not need to wait for us to get a part required for repairs. As always, our goal is to get your life back to normal as quickly as possible.

Burst Water Main Perth

Burst Pipes PerthFix the problem Permanently

Water main bursts can be dramatically problematic, especially if one occurs on or near your property. As a point of safety, water mains exert immense pressure, enough to blow streets wide open. Take care to stay away from the area near a burst water main. While the repairs to these are usually at the expense of your municipality, there are instances where you are responsible for part or all of the repair costs. Do not be pushed into hiring the repair company city personnel may suggest; we are licensed and certified to perform repairs and replacements of burst water mains. Throughout the project, we would collaborate with any advisors from your municipality, but we are clear that we work for and answer to you, our customer. Unfortunately, this is a situation which requires time, machinery, and man power so replacing the water main may take longer than you would like. We offer competitive pricing and the best warranty in the area. All of our repair specialists are credentialed and licensed so you can be sure the right people are fixing your problems.

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CBD Plumbers Perth

Zip Boiler and Billy Units

Having handy access to fresh, clean hot water is essential for homes and places of business. This importance is why we install the most energy efficient devices for heating water in the Perth area.

Heating water has come quite far from the days of warming up the Billy over a fire. As the water heating industry evolves so do the heating appliances that we rely on every day. We make sure our technicians possess proper certification in all aspects of installation, maintenance, and repair of all types including electric, solar, and gas-powered units.

We repair all brands of water heating devices, and will not recommend replacing your current unless we are certain that is beyond repair. Because the typical life span of a water heating unit is between 10-15 years, it is likely that you will need to replace one at some point. Our knowledgeable professionals will help you through the process of choosing the right unit for your home or business.

Boiler unit repairs
Billi hot water

When choosing what type of water heating system that you want, it is best to look at the practical aspects of your energy sources. In Western Australia, we have favorable conditions for solar powered water heating units. For example, solar power can save you a considerable amount of money on your energy costs, after the initial investment in solar panels. Having our technicians replace an electric unit with another electric unit is more cost effective than running gas lines to install a gas water heating system. There are various sizes of water heaters, including tankless. Our plumbing experts will help you assess your needs so that you get the best value without sacrificing the amount of hot water you need.

new billi units perthThe installation process is straightforward and relatively quick, barring unforeseen complications. Normally, we spend about 30-45 minutes removing your previous water heating device. Once we have safely removed the old heater, the job takes around two or three hours. Of course, we will spend the necessary time cleaning any messes as well. At the time of installation, we will set up free scheduled maintenance for your new unit. Our maintenance plan along with the best warranty in the business gives our customers peace of mind.

Instant water boiling systems, commonly known by the leading brand name Zip Boilers, have brought clean, fresh, hot water into kitchens since the early 1960’s. Our customers frequently praise the convenience of having boiling water at the touch of a button, but the instant boiling system offers more than convenience. As technology advances, improvements make Zip boilers more and more useful. The latest models offer you cold, hot, chilled, boiling, and sparkling filtered water from the same tap. It is hard to imagine a need not met by these devices.

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We are certified Zip dealers and installation experts, and we have spent decades installing, servicing, and maintaining their instant boiler products. In addition to installing boiling systems, we provide free yearly maintenance checkups that we schedule at the time of installation.

All of the best water heating systems in the world can only give you water that is as good as the water filter. Many systems come with a filtration system built into the unit. However, if your system has no water filter, we can help you find the one that best meets your needs.

One of the most important points to look at when choosing a water filter is the NSF certification. The certification will let you know what your filter can remove from your water. An NSF certification of 42 will remove superficial water problems like odor, taste, and color. An NSF of 53 takes health related contaminants like metals, cysts, and pesticides out of your water. Likewise, the Australian government has a rating system for water filters. Filters with the standard AS/NZS4348 protect you from chemical impurities and microbiological agents as well as improving the taste, odor, and color of your water.

In addition to helping you to choose and then installing your water filtration system, we are also skilled in maintenance as well as repairing all types of water filters. Do not risk your health, call us for a free, no obligation water quality check-up.

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backflow installation management

Installation, Testing, and Certification

Water backflow is an area of continued concern, and as such, it needs continued oversight by government, water safety professionals, and individual property owners. A backflow is among the very worst plumbing emergencies with the capability to impact scores of people. A potentially dangerous backflow situation occurs when the normal direction of water flow within a water system changes direction. A change in direction is especially problematic with cross- connected pumps, such as those that take place between a home drinking water supply and washing machine.

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Backflow has two primary causes:
Backsiphonage– This happens when the pressure in clean water lines lowers sharply. Because of the reduced pressure, suction occurs and pulls contaminated water into the lines with the lower pressure.
Back Pressure– This occurs when the pressure in a water line containing water unsafe for consumption is greater than the pressure in the water line of drinking water. The safe water is replaced by the stronger flow of the water not fit for consumption.

Several types of backflow prevention devices are available and are installed based on the risk of backflow on the property:

Double Check Valve Assembly (DCVA)

This valve will guard against both backsiphonage and back pressure for pollutants only.

Atmospheric Vacuum Breaker (AVB)

The valve offers protection against backsiphonage only. It is designed to be used only 12 out of every 24 hours.

Double Check Valve Assembly (DCVA)

This valve will guard against both backsiphonage and back pressure for pollutants only.

Pressure Vacuum Breaker (PVB)

This preventer safeguards against backsiphonage only but manufacturers of the valve approve the continuous 24-hour use.

Reduced Pressure Valve Assembly (RPZ)

The RPZ defends against both backsiphonage and back pressure.

Plumbing Ducting PerthInstalling a backflow prevention device is required at the boundaries of all connections to water service. Each property receives a rating as either low, medium, or high risk for backflow; the Land Use Code decrees the rating of each property. Because we are licensed backflow plumbers, we can install the proper devices regardless of your property’s level of risk. We will also run the initial tests to ensure that the device works correctly and we will register your backflow prevention device with the necessary agencies.

Plumbing SuppliesIn addition to the installation of backflow prevention devices, the government mandates that your device be professionally tested every 12 months to confirm proper function. Failure to test backflow prevention devices results in expensive fines and potentially the loss of water service. We understand that it is sometimes difficult for our customers to keep track of maintenance and testing of various devices, so we automatically schedule a free yearly test of any backflow prevention system that we install. We will not only check for problems with the system, but we will also file the necessary government paperwork on your behalf.

An issue of such importance deserves the greatest attention to detail from highly skilled professionals. You can be sure that your property will experience no backflow problems on our watch.

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Polypropylene SoakwellSoakwells are a crucial part of property ownership in the Perth area.

NOTE: if you reside further south of Perth in the Rockingham or Mandurah area, we recommend Septics and Soakwells WA. We only operate in and around Perth’s CBD.

While we have our share of brilliant sunny days, storms often whip up and drop significant amounts of rainfall in a short period. Perth averages 85.5 centimeters of rain a year. Combining that amount of rain with accumulated water from other sources gives you the potential for water damage if your land does not drain properly. When water damage is impending, our expertise with installation and maintenance of soakwells helps us meet your needs as quickly as possible.
Whether you are building new construction or you are experiencing problems on your property because of a poorly functioning soakwell, you can be sure that we are ready to help. Our team of skilled professionals is just a phone call away, day or night. We are proud to say that our projects are competitively priced and backed by a ten-year warranty.

One of the most frequently asked questions regarding soakwells that we hear is, “Are concrete soakwells superior to polypropylene soakwells?”

The answer to that question is ‘not always.’ Concrete soakwells have the long-standing reputation of being stronger and able to withstand more water as well as more weight than the polypropylene type. While a concrete soakwell is sturdy, it is also nearly 50% less efficient at removing water as a polypropylene soakwell. Additionally, polypropylene soakwells can withstand over 20 tons of direct pressure per square meter, and we can provide them in any size necessary. We have existing customers who chose to work with us because other contractors used scare tactics to pressure potential clients into choosing concrete soakwells. We believe that it is unethical to play on people’s fears. While we are happy to share any pertinent information that we have about a product, we will not give out any information that is not helpful or factual.

With cleansers, fats, oil, and sustenance going down your kitchen deplete, the inward dividers of your kitchen funnels can without much of a stretch be stopped up with development, bringing on an undesirable blockage. In the event that your channel is running moderate or is essentially stopped up, you know who to call. We have the most recent apparatuses and innovation to give powerful deplete cleaning administrations that will reestablish your pipes framework and take solace and accommodation back to your home.

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Why should I get an open grill system for my soakwell instead of the traditional direct ‘gooseneck’ connection?

Up Close WellAnother question we often hear in regard to soakwells is, “Why should I get an open grill system for my soakwell instead of the traditional direct ‘gooseneck’ connection?”
We begin to answer this question by saying that there are times when the gooseneck connection is a preferred method of channeling water into your soakwell. If you have an area like a patio or an alfresco dining area, where splashing rainwater would cause unsightly damage, then a gooseneck to funnel rain water right into the soakwell is a good choice.

However, the gooseneck is not always the best system because it has several drawbacks.

There is a risk of water flowing back up your drain pipe and collecting under the eaves of your home if the soakwell is full. The backflow causes significant damage to your home and possibly your roof.

The potential of disturbed pavement is a factor with gooseneck connections to your soakwell. The force of water rushing into the soakwell from the downspout can be great enough to displace sand and soil around it. The sand and soil rise because there is no place else to go. The action of the soil pushes up on the pavement causing it to rise and even crack.

The awkward placement of goosenecks can be a safety issue, especially if there are small children nearby who could easily trip over the goosenecks.

Concrete SoakwellsIn contrast to the gooseneck, the open grill system is flat to the ground; we can even create a surround for the grill that blends with your existing pavement, so it is virtually unnoticeable. There is no danger of water backing up with an open grill. If the soakwell is too saturated with water, it simply goes into the nearby ground.
Your soakwells are important, be sure to consult with one of our experts who can give you specific information that will help you make an informed choice that will be best for your property.
In contrast to the gooseneck, the open grill system is flat to the ground; we can even create a surround for the grill that blends with your existing pavement, so it is virtually unnoticeable. There is no danger of water backing up with an open grill. If the soakwell is too saturated with water, it simply goes into the nearby ground.
Your soakwells are important, be sure to consult with one of our experts who can give you specific information that will help you make an informed choice that will be best for your property.

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Hot Water Side
Fixing Hot Water

Technician servicing an hot-water heaterIf you are replacing a gas water heating unit, there are benefits to choosing a gas water heater as a replacement. Aside from the most obvious advantage, not needing to run a gas line to your home, here are a few more benefits to choosing gas as your energy source.

With cleansers, fats, oil, and sustenance going down your kitchen deplete, the inward dividers of your kitchen funnels can without much of a stretch be stopped up with development, bringing on an undesirable blockage. In the event that your channel is running moderate or is essentially stopped up, you know who to call. We have the most recent apparatuses and innovation to give powerful deplete cleaning administrations that will reestablish your pipes framework and take solace and accommodation back to your home.

If you are building a home we usually work with Kre8 Constructions WA (https://www.kre8wa.com.au/our-services/) to add your gas heating unit at a suitable time of the project.

Gas water heaters

Gas water heaters replenish hot water much quicker than electric water heaters. If you or your household use significant amounts of hot water, you should have a gas-powered water heater to keep up with your needs.

Running a gas water heater

Running a gas water heater is more cost effective than an electric water heater. Even if you factor in the cost of maintaining a tank of hot water, you will spend less on your energy bills with a gas water heating unit.

Replace gas powered

You can replace your gas powered hot water tank with a tankless gas-powered water heater to enjoy greater energy savings.

Our Plumbing ServicesOur installation specialists can usually drain and remove your old water heating unit quite quickly. The preparation process is as simple as turning off the gas, draining the tank, disconnecting the tank, and removing it. No worries about hauling the old tank away, we will dispose of it properly.
We typically can complete a gas water heater installation in under two hours. Installing a tankless system usually takes an hour or an hour and a half longer to install. Please note that this is just an estimate based on our past 30 years of experience. Once the hook ups are complete, we will turn on the gas and test your new water heating system. We will also set up annual maintenance to be sure you get the longest life possible from your water heater. At CBD Plumbers Perth, we guarantee all our work beyond the warranty given by the manufacturer.

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Gas Hot Water Unit Repairs

Gas FittingIn most cases, gas water heating units (tanks as well as tankless) are reliable and will last up to 15 years or longer when given the proper maintenance. Keeping your water heating unit running as long as possible is the main reason we set up yearly checkups for the units we install. Occasionally, even the most reliable and well cared for appliance experiences problems. There are some issues that are not uncommon for water heaters. If you are experiencing any of the following problems with your water heater, please do not hesitate to call us. There is a high likelihood that your unit is still under the manufacturer’s warranty as well as our warranty on our labor.

Our certified technicians are skilled at diagnosing all types of plumbing difficulties, including problems common to water heating units. Once on the scene, our plumbing experts will get to work solving your water heating issues. Please do not be put off if we check for obvious oversights, the thermostat set at a low temperature, an unlit pilot light, or disturbances with the power source. We always like to rule out small miscues before beginning deeper diagnostics. Once we find what caused the problems, we will make necessary repairs or replacements as quickly as possible.

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Gas Hot water Servicing

Gas hot waterWe at CBD Plumbers Perth can’t emphasize the importance of consistent maintenance of your gas water heating unit. When servicing your water heater, we will inspect all connections, check the temperature and pressure valve, test your water temperature, and do a visual inspection of all areas of the water heater. Additionally, we will drain, flush, clean, and refill the tank.
Servicing a tankless gas water heating unit is also a quick process. We will make sure the screen over the water intake is free from dirt or debris, drain and flush the system, and check hoses and connections. We also will clean the unit with white vinegar. Never use chemical cleaning products in any water heating system. Even after flushing the cleaning agents, trace amounts of harmful chemicals can remain and contaminate the home’s drinking water. Vinegar is harmless to ingest, and trace amounts are not noticeable.

Here at CBD Plumbers Perth, we are proud of our decades of service to the city of Perth and its wonderful people. We want a chance to earn your business. Call us anytime and schedule a free service estimate; no job is too big or too small. We will be happy to come to your home or place of business and talk about your project, answer questions, or discuss your concerns.

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Electric hot water perth
New Billi Units Perth

We find that the water heater is often one of the most neglected appliances in the home. Many of our customers admit that they almost never think about their water heater until it stops working properly. Once your water heater is beyond repair, you can trust us to do an expert job installing a new unit.There are various options for a new water heater. The first decision to be made is, do you prefer a gas or an electric water heating unit. The vast majority of our customers choose to replace old water heating units with the same type of heater. This choice saves time and money, especially if you thought about going from an electric unit to on that runs on gas.

With advances in technology, customers have more than one choice in types of water heating units. The first option is a traditional water heater with a storage tank; a second alternative, which is gaining in popularity, is a tankless water heater. These work on the same principle as the traditional water heater, except that the water heats on demand as opposed to being stored. This option saves energy because there is no need to maintain the temperature of a tank full of water. Many of our customers have been pleasantly surprised with lower energy bills after opting for a tankless water heating system.

You can count on our plumbing specialists to take care of all the necessary preparations for installing a new water heater. We will turn off the necessary utilities, drain the old tank, and haul the old tank away. Typically, the job takes about an hour to two hours depending on unforeseen circumstances. After completing the installation, we will test your new water heater. We guarantee our work beyond the manufacturer’s warranty and will prepare a yearly maintenance schedule to keep your water heater running well.

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Perth Drain Cleaning
Camera drain inspection

Have a Drain That Needs to Be Unblocked or Cleaned? We Can Help!

Hydro jetters are the most environmentally friendly to remove drain blockages because this method requires no chemical agents. Water sprayed into the drain at such a high pressure is much more efficient than any chemical we could use. Because this is such an effective way to open drains, we equip all of our trucks with hydro jetters. The arrival of hydro jetters have increased a plumber’s ability to remove blockages in drains; while reducing the amount of time, effort, and mess that previously came along with opening or cleaning drains.

What Type of Drains Can We Unblock?

Hydro jetters are available in different sizes with varying amounts of pressure. The nozzle size varies from about six millimetres, up to 25 millimetres and is responsible for controlling the amount of water sent through the drain or the pipe. Most in-home jetting requires the smallest nozzle at around 400/PSI.

In order to be ready for any size job, we at CBD Plumbers Perth, equip our trucks with all available nozzle sizes and jetters which are capable of spraying water at 4000 PSI / 63 litres per minute. As a point of reference, 2000 PSI would easily power the paint off of a car. As you can see, we are well equipped to clear away the nastiest of blockages in your drain or pipes.

While there is still plenty of use for the electric eel type of drain cleaner, we find hydro jetters to be the most efficient way to clear a drain or pipe. Even after an electric eel cuts away clogs, a residue of debris remains on the walls of the pipe. When a hydro jetter clears a blockage, all residue is powered away leaving a clean pipe.

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Video Camera Drain Inspections

At CBD Plumbers Perth, our goal is your complete satisfaction. With more than 30 years in business, we have seen that the less we disrupt their homes or businesses, the more satisfied our customers feel. In order to be as effective and non-disruptive as possible, we use the latest high-tech equipment to diagnose your plumbing issues. The video camera for drain inspections is a valuable tool that allows our plumbing specialists to see clearly into your drain or pipes.

Drain Camera in Action

The water proof camera is small enough to fit into a 5-centimetre drain and is mounted a flexible shaft that threads it into the drain and down the pipe. The shaft is malleable enough to manoeuvre around corners allowing a clear view of all parts of the drain. Once inside; the camera sends high definition video of the inside of the pipe to a monitor which our plumbing technician views. The monitor can receive the camera’s signal from up to 65 metres away, and this makes pinpointing problems much easier than it was in years past. Use of the camera eliminates the need to dig or break up concrete to find the source of your plumbing problems.

Once the assessment is complete, our specialists will show you a recording of the camera inspection and explain the findings. Our customers say that they appreciate being able to see what is in the drain, and we appreciate being able to give the best possible service to our clients.

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